:root{--wa-bg-app: #f0f2f5;--wa-bg-rail: #202c33;--wa-bg-panel: #ffffff;--wa-bg-chat: #efeae2;--wa-bg-input: #f0f2f5;--wa-bg-hover: #f5f6f6;--wa-bg-active: #e9edef;--wa-border: #e9edef;--wa-border-strong: #d1d7db;--wa-border-dark: #2a3942;--wa-text-primary: #111b21;--wa-text-secondary: #3b4a54;--wa-text-muted: #667781;--wa-text-inverse: #ffffff;--wa-green-primary: #00a884;--wa-green-dark: #008069;--wa-green-badge: #25d366;--wa-meta-blue: #0064e0;--wa-meta-blue-hover: #0052b8;--wa-meta-blue-subtle: #e7f3ff;--wa-amber: #b45309;--wa-amber-bg: #fef3c7;--wa-danger: #ea4335;--bubble-in-bg: #ffffff;--bubble-in-text: #111b21;--bubble-out-agent: #d9fdd3;--bubble-out-ai: #e7f3ff;--bubble-internal: #fef9c3;--radius-xs: 4px;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-full: 9999px;--shadow-sm: 0 1px .5px rgba(11, 20, 26, .13);--shadow-md: 0 2px 8px rgba(11, 20, 26, .08);--shadow-lg: 0 8px 24px rgba(11, 20, 26, .12);--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--font-mono: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace}*{margin:0;padding:0;box-sizing:border-box;font-family:var(--font-sans)}body{background-color:var(--wa-bg-app);color:var(--wa-text-primary);overflow:hidden;height:100vh;width:100vw;font-size:15px;line-height:1.45;-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:#94a3b8}.app-container{display:flex;height:100vh;width:100vw;background-color:var(--wa-bg-app);overflow:hidden}.samex-nav-rail{width:68px;min-width:68px;background-color:var(--wa-bg-rail);display:flex;flex-direction:column;align-items:center;padding:16px 0;z-index:30;border-right:1px solid var(--wa-border-dark)}.samex-brand-logo{width:44px;height:44px;border-radius:var(--radius-md);background:linear-gradient(135deg,#00a884,#0064e0);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:800;font-size:16px;letter-spacing:.5px;margin-bottom:24px;box-shadow:0 4px 12px #00000040}.samex-nav-items{display:flex;flex-direction:column;gap:12px;width:100%;align-items:center;flex:1}.samex-nav-btn{width:44px;height:44px;border-radius:var(--radius-md);border:none;background-color:transparent;color:#aebac1;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s ease;position:relative}.samex-nav-btn:hover{background-color:#374248;color:#fff}.samex-nav-btn.active{background-color:#00a884;color:#fff;box-shadow:0 2px 8px #00a88459}.samex-nav-footer{display:flex;flex-direction:column;gap:10px;align-items:center;padding-top:16px;border-top:1px solid var(--wa-border-dark);width:100%}.channel-pill{width:32px;height:32px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:#fff}.channel-pill.wa{background-color:#25d366}.channel-pill.meta{background-color:#0064e0}.samex-chat-list{width:380px;min-width:380px;max-width:380px;background-color:var(--wa-bg-panel);border-right:1px solid var(--wa-border);display:flex;flex-direction:column;height:100vh;z-index:10}.samex-list-header{padding:16px 18px 12px;background-color:var(--wa-bg-panel);border-bottom:1px solid var(--wa-border)}.samex-title-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px}.samex-app-heading{font-size:19px;font-weight:700;color:var(--wa-text-primary);letter-spacing:-.2px}.samex-search-box{display:flex;align-items:center;background-color:var(--wa-bg-input);border-radius:var(--radius-md);padding:8px 14px;gap:10px;border:1px solid transparent;transition:all .15s ease}.samex-search-box:focus-within{background-color:#fff;border-color:var(--wa-green-primary);box-shadow:0 0 0 2px #00a88426}.samex-search-box input{border:none;background:transparent;width:100%;font-size:14.5px;color:var(--wa-text-primary);outline:none}.samex-filter-row{display:flex;gap:6px;padding:10px 18px;background-color:var(--wa-bg-panel);border-bottom:1px solid var(--wa-border);overflow-x:auto}.samex-filter-btn{padding:5px 12px;border-radius:var(--radius-full);border:1px solid var(--wa-border);background-color:var(--wa-bg-input);color:var(--wa-text-secondary);font-size:13px;font-weight:600;cursor:pointer;white-space:nowrap;transition:all .15s ease}.samex-filter-btn:hover{background-color:#e2e8f0;color:var(--wa-text-primary)}.samex-filter-btn.active{background-color:#008069;border-color:#008069;color:#fff}.samex-conversations-scroll{flex:1;overflow-y:auto;background-color:var(--wa-bg-panel)}.samex-conv-card{display:flex;padding:12px 18px;gap:14px;cursor:pointer;border-bottom:1px solid #f5f6f6;background-color:#fff;transition:background-color .12s ease;position:relative}.samex-conv-card:hover{background-color:var(--wa-bg-hover)}.samex-conv-card.active{background-color:#f0f2f5;border-left:4px solid var(--wa-green-primary)}.samex-avatar-container{position:relative;width:48px;height:48px;min-width:48px}.samex-avatar-circle{width:100%;height:100%;border-radius:var(--radius-full);background:linear-gradient(135deg,#008069,#00a884);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:16px;letter-spacing:.5px}.samex-avatar-badge{position:absolute;bottom:0;right:0;width:16px;height:16px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:#fff;border:2px solid #ffffff}.samex-conv-meta{flex:1;min-width:0;display:flex;flex-direction:column;justify-content:center;gap:4px}.samex-conv-row1{display:flex;justify-content:space-between;align-items:baseline}.samex-conv-name{font-size:15.5px;font-weight:600;color:var(--wa-text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.samex-conv-time{font-size:12px;color:var(--wa-text-muted);white-space:nowrap}.samex-conv-row2{display:flex;justify-content:space-between;align-items:center}.samex-conv-preview{font-size:13.5px;color:var(--wa-text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:230px}.unread-badge{background-color:var(--wa-green-badge);color:#fff;font-size:11px;font-weight:700;min-width:18px;height:18px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;padding:0 5px}.samex-chat-pane{flex:1;display:flex;flex-direction:column;height:100vh;background-color:var(--wa-bg-chat);position:relative}.samex-chat-header{height:64px;background-color:var(--wa-bg-panel);border-bottom:1px solid var(--wa-border);padding:0 20px;display:flex;align-items:center;justify-content:space-between;z-index:5}.samex-header-title-box{display:flex;align-items:center;gap:12px}.samex-header-title-box h3{font-size:16.5px;font-weight:700;color:var(--wa-text-primary)}.samex-header-title-box span{font-size:13px;color:var(--wa-text-muted)}.samex-bot-toggle{display:flex;align-items:center;gap:8px;padding:7px 14px;border-radius:var(--radius-full);border:1px solid transparent;font-size:13px;font-weight:600;cursor:pointer;transition:all .15s ease}.samex-bot-toggle.manual{background-color:#f1f5f9;border-color:#cbd5e1;color:#334155}.samex-bot-toggle.manual:hover{background-color:#e2e8f0}.samex-bot-toggle.active{background-color:#dcfce7;border-color:#86efac;color:#15803d}.samex-messages-feed{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:10px;background-color:#efeae2;background-image:radial-gradient(#d1d7db .75px,transparent .75px);background-size:16px 16px}.samex-bubble-in-wrapper{display:flex;align-items:flex-end;gap:8px;max-width:75%;align-self:flex-start}.samex-bubble-in{background-color:var(--bubble-in-bg);color:var(--bubble-in-text);padding:9px 14px;border-radius:10px 10px 10px 2px;box-shadow:var(--shadow-sm);font-size:14.5px;line-height:1.45;position:relative;word-break:break-word;white-space:pre-wrap}.samex-bubble-out-wrapper{display:flex;align-items:flex-end;gap:8px;max-width:75%;align-self:flex-end;justify-content:flex-end}.samex-bubble-agent{background-color:var(--bubble-out-agent);color:var(--wa-text-primary);padding:9px 14px;border-radius:10px 10px 2px;box-shadow:var(--shadow-sm);font-size:14.5px;line-height:1.45;position:relative;word-break:break-word;white-space:pre-wrap}.samex-bubble-ai{background-color:var(--bubble-out-ai);color:var(--wa-text-primary);padding:9px 14px;border-radius:10px 10px 2px;box-shadow:var(--shadow-sm);border:1px solid #bfdbfe;font-size:14.5px;line-height:1.45;position:relative;word-break:break-word;white-space:pre-wrap}.samex-bubble-meta span{font-size:11px}.samex-media-image{max-width:280px;max-height:220px;min-height:80px;min-width:120px;background-color:#f1f5f9;object-fit:cover;border-radius:8px;cursor:pointer;display:block;transition:opacity .2s}.samex-media-image:hover{opacity:.85}.samex-media-doc{padding:10px 14px;background-color:#0000000f;border-radius:8px;font-size:13px;display:flex;align-items:center;gap:8px;cursor:pointer;transition:background-color .2s}.samex-media-doc:hover{background-color:#0000001a}.samex-media-audio{width:250px;height:40px;outline:none;border-radius:20px;background-color:#f0f2f5}.bubble-meta-row{display:flex;align-items:center;justify-content:flex-end;gap:4px;margin-top:4px;font-size:11px;color:var(--wa-text-muted)}.bubble-tag-ai{font-size:10.5px;font-weight:700;padding:1px 6px;border-radius:4px;background-color:#dbeafe;color:#1d4ed8;margin-right:4px}.samex-bubble-internal{padding:10px 16px;background-color:var(--bubble-internal);border:1px solid #fde047;border-radius:var(--radius-md);color:var(--wa-amber);font-size:13.5px;align-self:center;max-width:80%;box-shadow:var(--shadow-sm)}.samex-chat-input-area{background-color:var(--wa-bg-input);padding:10px 18px;border-top:1px solid var(--wa-border);display:flex;flex-direction:column;gap:8px;position:relative}.samex-composer-row{display:flex;align-items:center;gap:10px}.samex-input-pill{flex:1;background-color:#fff;border-radius:var(--radius-full);padding:9px 18px;display:flex;align-items:center;border:1px solid transparent;box-shadow:var(--shadow-sm)}.samex-input-pill:focus-within{border-color:var(--wa-green-primary)}.samex-toggle-switch{position:relative;display:inline-block;width:36px;height:20px}.samex-toggle-switch input{opacity:0;width:0;height:0}.samex-toggle-slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:#cbd5e1;transition:.3s;border-radius:20px}.samex-toggle-slider:before{position:absolute;content:"";height:14px;width:14px;left:3px;bottom:3px;background-color:#fff;transition:.3s;border-radius:50%;box-shadow:0 1px 2px #0003}input:checked+.samex-toggle-slider{background-color:var(--wa-green-primary)}input:checked+.samex-toggle-slider:before{transform:translate(16px)}.samex-input-pill input{border:none;background:transparent;width:100%;font-size:15px;color:var(--wa-text-primary);outline:none}.samex-btn-send{width:44px;height:44px;border-radius:var(--radius-full);border:none;background-color:var(--wa-green-primary);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s ease;box-shadow:0 2px 8px #00a88459}.samex-btn-send:hover{background-color:var(--wa-green-dark)}.samex-slash-popup{position:absolute;bottom:68px;left:20px;right:20px;max-width:580px;background-color:#fff;border-radius:var(--radius-md);border:1px solid var(--wa-border-strong);box-shadow:var(--shadow-lg);overflow:hidden;z-index:40}.samex-slash-header{padding:10px 14px;background-color:#f8fafc;border-bottom:1px solid var(--wa-border);display:flex;justify-content:space-between;align-items:center;font-size:12.5px;font-weight:700;color:#475569}.samex-slash-items{max-height:240px;overflow-y:auto;display:flex;flex-direction:column}.samex-slash-item{padding:10px 14px;display:flex;align-items:center;justify-content:space-between;cursor:pointer;border-bottom:1px solid #f1f5f9;transition:background-color .12s ease}.samex-slash-item:hover{background-color:#f0fdf4}.samex-slash-shortcut{font-family:var(--font-mono);font-weight:700;font-size:13.5px;color:var(--wa-green-dark);background-color:#dcfce7;padding:2px 8px;border-radius:var(--radius-xs);margin-right:10px}.samex-drawer-pane{width:360px;min-width:360px;max-width:360px;background-color:var(--wa-bg-panel);border-left:1px solid var(--wa-border);display:flex;flex-direction:column;height:100vh;transition:width .3s ease,min-width .3s ease,max-width .3s ease}.samex-drawer-pane.wide{width:680px;min-width:680px;max-width:680px}.samex-sales-tools-grid{display:flex;gap:16px;height:100%}.samex-drawer-header{padding:14px 18px;border-bottom:1px solid var(--wa-border);display:flex;justify-content:space-between;align-items:center}.samex-drawer-tabs{display:flex;background-color:var(--wa-bg-input);border-radius:var(--radius-md);padding:3px;width:100%}.samex-drawer-tab-btn{flex:1;padding:6px 12px;border-radius:var(--radius-sm);border:none;background:transparent;color:var(--wa-text-muted);font-size:13.5px;font-weight:600;cursor:pointer;transition:all .15s ease}.samex-drawer-tab-btn.active{background-color:#fff;color:var(--wa-text-primary);box-shadow:0 1px 3px #00000014}.samex-drawer-content{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:16px}.samex-card{background-color:#fff;border-radius:var(--radius-md);border:1px solid var(--wa-border);padding:18px;box-shadow:var(--shadow-sm)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:8px 16px;border-radius:var(--radius-sm);font-size:14px;font-weight:600;cursor:pointer;transition:all .15s ease;border:none}.btn-primary{background-color:var(--wa-green-primary);color:#fff}.btn-primary:hover{background-color:var(--wa-green-dark)}.btn-secondary{background-color:#f1f5f9;color:#334155;border:1px solid #cbd5e1}.btn-secondary:hover{background-color:#e2e8f0}.btn-icon{width:36px;height:36px;border-radius:var(--radius-full);border:none;background:transparent;color:var(--wa-text-secondary);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:all .15s ease}.btn-icon:hover{background-color:#e2e8f0;color:var(--wa-text-primary)}.panel-full{flex:1;height:100vh;overflow-y:auto;padding:28px 36px;background-color:var(--wa-bg-app)}.table-samex{width:100%;border-collapse:collapse;background-color:#fff;border-radius:var(--radius-md);overflow:hidden;border:1px solid var(--wa-border);box-shadow:var(--shadow-sm)}.table-samex th{background-color:#f8fafc;padding:12px 16px;text-align:left;font-size:13px;font-weight:700;color:#475569;border-bottom:1px solid var(--wa-border)}.table-samex td{padding:12px 16px;font-size:14px;color:var(--wa-text-primary);border-bottom:1px solid #f1f5f9}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background-color:#0b141aa6;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;z-index:50;padding:20px}.modal-card{background-color:#fff;border-radius:var(--radius-md);padding:24px;width:100%;max-width:540px;box-shadow:var(--shadow-lg);border:1px solid var(--wa-border)}.samex-advisor-badge{display:inline-flex;align-items:center;gap:4px;padding:2px 7px;border-radius:var(--radius-full);font-size:11.5px;font-weight:600;background-color:#f1f5f9;color:#334155;border:1px solid #e2e8f0}.samex-advisor-badge.katty{background-color:#fdf2f8;color:#db2777;border-color:#fbcfe8}.samex-advisor-badge.brian{background-color:#eff6ff;color:#2563eb;border-color:#bfdbfe}.samex-advisor-badge.hector{background-color:#f0fdf4;color:#16a34a;border-color:#bbf7d0}.samex-advisor-select{padding:6px 10px;border-radius:var(--radius-sm);border:1px solid #cbd5e1;background-color:#fff;font-size:13px;font-weight:600;color:#111b21;outline:none;cursor:pointer;transition:all .15s ease}.samex-advisor-select:focus{border-color:var(--wa-green-primary);box-shadow:0 0 0 2px #00a88426}.samex-tag-chip{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;border-radius:var(--radius-full);font-size:11.5px;font-weight:600;color:#fff;box-shadow:0 1px 2px #00000014;white-space:nowrap;-webkit-user-select:none;user-select:none}.samex-tag-chip .tag-remove-btn{background:transparent;border:none;color:#ffffffd9;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:0;margin-left:2px;border-radius:var(--radius-full)}.samex-tag-chip .tag-remove-btn:hover{color:#fff;background-color:#0003}.samex-tags-container{display:flex;flex-wrap:wrap;align-items:center;gap:5px}.samex-tag-picker-dropdown{position:absolute;top:100%;right:0;margin-top:6px;background-color:#fff;border-radius:var(--radius-md);border:1px solid var(--wa-border);box-shadow:var(--shadow-lg);padding:10px;z-index:40;width:260px;display:flex;flex-direction:column;gap:6px}.samex-tag-option-item{display:flex;align-items:center;justify-content:space-between;padding:6px 10px;border-radius:var(--radius-sm);cursor:pointer;transition:background-color .12s ease;font-size:13px}.samex-tag-option-item:hover{background-color:#f1f5f9}